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  #1  
Old June 30th, 2012, 01:05 AM
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Default We are experiencing some problems

We are experiencing some problems with the Factory. We are working to fix them ASAP.

I'll update this thread when the problems have been resolved.

I'm sorry for the inconvenience.

Eric
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Old June 30th, 2012, 01:08 AM
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Looks like the Factory may have been affected by the recent Amazon EC2 outage: http://venturebeat.com/2012/06/29/am...ram-pinterest/
  #3  
Old June 30th, 2012, 02:11 AM
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Amazon's EC2 servers (the servers which power our Factory) were affected by a power outage a couple of hours ago.

Amazon is still trying to restore all instances but are only 50% done.

So once Amazon has our instances back online, we'll work to get the Factory back online.

What a fun Friday night! :/

Eric
  #4  
Old June 30th, 2012, 04:03 AM
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The Factory is now back online

Sorry for any inconvenience this downtime may have caused.
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Old June 30th, 2012, 08:04 AM
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+1

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  #6  
Old June 30th, 2012, 08:53 AM
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Update regarding the outage

Around 11:20pm EST many Amazon EC2 servers went down due to a power outage on the east coast of the US. (source)

Because we host all aspects of Datafeedr on the Amazon servers, we were affected by this outage. The result was the Datafeedr Factory was offline from approximately 11:20pm to 5:00am EST.

There appears to have been no critical data loss. We did experience hard drive crashes and data loss on our backed servers which are responsible for data feed processing and development but it does not appear that the Factory servers nor other critical Datafeedr server's were damaged.

We're sorry for the inconvenience this caused.

Eric
  #7  
Old July 7th, 2012, 03:49 AM
TheFerryman TheFerryman is offline
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Are there still problems, still getting errors
Bruce
ERROR:
-Update blocked by another process (more info: http://www.datafeedr.com/go/err_update_blocked)

Technical details:
plugin/plugin:218 hostpage: disabled
plugin/plugin:152 view=(product)
app/tracker:61 track: no referrer
app/pagecache:86 cache: cleanup 0 files
app/update:156 UPDATE FAILED
ERROR:err_update_blocked(status=download lock=15808-6ed9cec3561f3e5d5e6ed5f23676f9cb since=1357) line=153

URL: /index.php
  #8  
Old July 7th, 2012, 09:26 AM
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Hi

This error is unrelated to the outage. The Error More Info link is now working: http://www.datafeedr.com/go/err_update_blocked

Eric
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