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Eric
October 29th, 2009, 01:15 PM
We need to have the Factory offline for a few hours today for some maintenance. I'll update this thread when the Factory is back online.

Thank you for your patience.

Eric
nouveaumgt
October 29th, 2009, 01:52 PM
Just wanted to check how much longer its 3pm eastern time
Eric
October 29th, 2009, 01:53 PM
I just posted this message about 40 minutes ago. The Factory will require 2-4 hours of maintenance.
Eric
October 29th, 2009, 07:10 PM
A quick update...

Here's what's going on. The hard drive that the Factory is stored on was starting to fail. So, we preemptively decided to move the data stored in the Factory to a new hard drive. The process of cloning the old hard drive and moving to the new hard drive is taking much, much longer than expected.

We hope to have this fixed tonight but unfortunately we can't guarantee anything at this time.

Thanks for your patience with this. We are just as frustrated with this situation as you might be.

Eric
Eric
October 30th, 2009, 07:32 AM
We will be turning the server back on in a few minutes...
Eric
October 30th, 2009, 08:53 AM
The Factory is online and running... finally!

What was supposed to take 2-4 hours (according to our host) turned out to take much longer. The process was still not fully completed but we couldn't have the Factory offline any longer. So we're on to plan B in order to get the server swapped out.

We apologize for any inconvenience this may have caused. Thank you for your understanding during this process.

Eric